Frequently Asked Questions
Q: How do I get help with my order?
Q: What's your refund policy?
See Refund Policy.
Q: How do the shirts fit?
Please see the description of each individual item.
Q: Are you making bank off of this?
We actually sell most items at break even or a small loss (which is generously subsidized by Sentry.io).
Q: Why are things expensive?
That's because we print t-shirts in only small batches, on higher-than-normal quality apparel.
Every t-shirt we sell costs between $12-17 USD to print. Add packaging, shipping to our fulfilment provider, labor, Shopify fees, etc., and it adds up quick.
Q: Where do you ship?
North America: USA, Canada, Mexico
Europe: UK, Switzerland, and all EU countries
Q: You don't ship to Australia, Singapore, or my other favorite country?
Not yet – sorry! As we grow more experienced using the store and understand our fulfilment costs better we'll explore other destinations in the future. TBD.
Q: Do you take care of import/customs fees for us?
You'll have to take care of those yourselves, sorry!
Q: How fast is shipping?
Items leave from our fulfillment provider (Sendoso) out of Phoenix, Arizona. We've observed shipments to US and Canada arrive within just a few business days.